Night and day from our previous experiences, absolutely wonderful property management.
My partner and I have been living at Chestnut Hills for a little over six months now and it has been arguably the best rental experience I've had. The property management staff are very kind, the maintenance is extremely quick to take care of non-emergency issues, the grounds and halls are frequently taken care of, and the company who owns the property now is reasonably sized and still cares about their tenants. Jennifer has done a very good job managing things ever since she took over as property manager, and I feel just as prioritized as when our initial property manager Aubrey helped us move in.
The maintenance have been especially helpful as we got settled in, they are all very pleasant and extremely fast at their jobs. About a month back Alfonso came in to get a preventative toilet replacement done, he was very kind, got the job done in about 30 minutes, and it has worked like a charm ever since.
One thing that we immensely appreciate is how the on-site laundry is managed: it is competitively priced to the laundromat down the road, the onsite maintenance is quick to take a look at things, and the servicing company (Maytag) is miles more responsive than our previous apartment. Our last place charged an arm and a leg and WashConnect would take months to address issues with their machines.
I highly recommend if the floor plans don't fit well with your needs that you take a look at the other properties owned by Airlan Arms. We primarily went with this property because of location, but they also have affordable units right next to UCCS if that's your thing. I believe this company took over a few years back, so the older reviews are definitely not reflective of how the current management is running things, they're doing an excellent job and I can't recommend living here or at any of the properties managed by Airlan Arms more!
Eric Christopher
March 03, 2026
